Senior UX Designer · 15 Years Experience

Designing systems
that scale.

I craft digital products where strategic thinking meets obsessive craft — from zero-to-one apps to enterprise design systems used by hundreds of engineers.

47+
Products Shipped
3
Design Systems Led
$2B+
Combined Valuations
15
Years Experience
Previously at Monzo Shopify Wise Figma Airbnb

Work that moved needles

Every project starts with a clearly framed problem. These are the solutions — and the numbers behind them.

01 / 03
Fintech · Mobile · B2C

Rethinking personal finance for the anxious millennial

The Problem

Users of a legacy banking app had a 63% drop-off rate within the first session. Exit surveys revealed one cause: financial data felt overwhelming and judgmental rather than empowering.

I led an 8-month redesign — from discovery sprints and JTBD interviews through a design sprint, to a full native app rebuild across iOS and Android. The core insight: hide complexity behind calm, actionable surfaces. We introduced “financial moods,” proactive nudges, and a radical simplification of the IA.

+41%
Day-30 Retention
4.8★
App Store Rating
−63%
Drop-off Rate
View Full Case Study
Good morning,
Alex Chen
Total Balance
$24,830
↑ +$340 this month · On track
Spending
Recent
🛒
Whole Foods
Today, 11:23
−$68
💰
Payroll
Dec 1
+$4,200
Blue Bottle
Nov 30
−$7
Wellness Hub
Your health, simplified
Overview
Habits
Insights
78%
score
Sleep
7.2h
Activity
6.5k
Hydration
1.2L
Mindful
12 min
Habit Streak — November
M
T
W
T
F
S
S
02 / 03
Health Tech · Tablet · B2C

Turning behaviour data into sustainable habits

The Problem

A Series B health-tech startup had great sensor hardware but a fragmented app. Users collected data but couldn’t act on it — 80% never returned after the first week.

I redefined the IA, moving from data-dump dashboards to an insight-then-action narrative. Working with the behavioural science team, I designed habit-loop mechanics, streak visualisations, and a weekly synthesis report that felt like a trusted coach.

+82%
Week-1 Retention
22 min
Avg. Session
×3.1
Trial Conversion
View Full Case Study
03 / 03
SaaS · Web · B2B Enterprise

From spreadsheet hell to a revenue intelligence platform

The Problem

RevOps teams spent 14+ hours per week reconciling data from 6 disconnected tools. Decision latency averaged 11 days. Leadership had no single source of truth.

Through 40+ stakeholder interviews across 3 user roles, I mapped the full data journey and designed a unified revenue intelligence dashboard — with anomaly detection, a north-star metric module, and role-specific workspaces.

14h→2h
Weekly Reporting
11d→3d
Decision Latency
NPS 71
Post-Launch Score
View Full Case Study
Revenue Intelligence — Q4 2024
Overview
Pipeline
Accounts
Forecast
Reports
$4.2M
Pipeline
↑ 12%
68%
Win Rate
↑ 4pts
$38k
Avg Deal
↑ $2k
Account
Value
Status
Acme Corp
$82k
Closing
Stripe
$140k
Negotiating
Notion
$56k
At risk

Architecture for teams that ship

Three enterprise-scale systems built from scratch — serving 200+ engineers and 30+ designers — from first token to full Storybook documentation.

01 — Foundations
Colour & Semantic Tokens
Multi-tier token architecture: primitive → semantic → component. Full dark/light, WCAG AA baked in.
900
600
500
400
100
success
warning
error
white
muted
02 — Foundations
Typography Scale
Modular scale (1.25). 3 font roles: display, body, mono. Variable weights, 7 stops.
64Display XL
40Heading 1
24Heading 2
16Body regular — clear at scale
12CAPTION · 0.1em tracking
03 — Foundations
Spacing & Grid System
4px base unit. 12-column adaptive grid. 8 tokens mapped to design and code.
4px
8px
12px
16px
24px
32px
48px
64px
04 — Components
Core Component Library
280+ components across 14 categories. Each ships with states, variants, Storybook stories, and a11y annotations.
Input field · placeholder state
● Active
● Pending
● Error
05 — Patterns
Motion & Interaction
Documented durations, easing curves, and stagger rules. Reduced-motion alternatives for all animations.
Enter · 300ms · ease-out
Exit · 200ms · ease-in
Spring · 500ms
Fade + Slide
Scale Reveal
Stagger
Crossfade
prefers-reduced-motion
06 — Governance
Documentation & Adoption
Full Storybook site, contribution guide, changelog, and office hours. 94% adoption across 6 teams.
Component adoption94%
Storybook coverage100%
WCAG AA compliance100%
Figma Variables
Style Dictionary
Storybook 8
Chromatic
Zeroheight

A disciplined design process

Rigorous enough to de-risk decisions. Flexible enough to move fast. Always anchored to the problem statement set at the start.

01
Discover
Understand before you draw

Stakeholder interviews, user research, competitive analysis, and JTBD mapping. I don’t open Figma until I can state the problem in one sentence.

Interviews
JTBD
Affinity Maps
02
Define
Frame the real problem

Insight synthesis, persona refinement, and problem statement workshopping. Deliverables: opportunity maps, HMW statements, KPIs.

HMW
Opportunity Map
Success KPIs
03
Ideate
Generate before you converge

Crazy 8s, design sprints, and concept explorations with engineers and PMs — shared ownership reduces late-stage friction.

Crazy 8s
Design Sprint
FigJam
04
Design
Craft with intention

From low-fi wireframes to pixel-perfect, spec-annotated, interactive Figma prototypes. I design in the system — never outside it.

Figma
Prototyping
Dev Handoff
05
Validate
Test, learn, iterate

Moderated usability testing, A/B experiments, and post-launch analytics. I measure against the KPIs set in phase 2 — and I report failures too.

Usability Testing
A/B
Amplitude

Designer. Strategist.
Systems thinker.

15
Years designing
3
Systems led
47
Products shipped

I started my career as a visual designer in São Paulo, moved into product design at a Series A fintech in London, and have since led design at companies from early-stage startups to publicly listed enterprises.

I care deeply about craft — but I care more about whether the design actually solved the problem. I present work in narrative, not slides full of screenshots, and I always have working Figma files to hand.

Product Strategy
User Research
Design Systems
Figma Expert
Prototyping
iOS / Android
Accessibility
Design Leadership
Storybook
A/B Testing
Previously at
Monzo Figma Shopify Wise Airbnb

“Mara is the rare designer who can run user research in the morning, present a system architecture to engineers at lunch, and ship a pixel-perfect spec by end of day. She made our product team significantly better.”

James Harrington
CPO · Fintech Series B

“What stood out was how Mara framed problems before touching a design tool. She consistently traced every design decision back to user evidence and business metrics.”

Priya Mehta
VP Product · Health Tech
Toolstack
Figma
FigJam
Storybook
Framer
Maze
Hotjar
Amplitude
Loom
Notion

Ready to do great work together?

Available for senior IC and lead roles. Working Figma files, live prototypes, and full case study walkthroughs available on request.